Bristow Helicopters

With a fleet of over 450 helicopters and aircraft, Bristow Helicopters offers transportation, search and rescue, maintenance, and training to government and civil organisations worldwide. It manages a record 3.5 million passengers every year from its Aberdeen Airport location, where its services are available 24 hours a day, 365 days a year for those working off-shore in the North Sea.

The Challenge

Bristow Helicopters required a partner capable of securing their year-round Aberdeen Airport site – a comprehensive and extensive contract provision of 1,056 hours of cover per week. Beyond officer hours and a contract manager to oversee day-to-day operations, the site demands specialist services, including access control, airside and ramp training, incident reporting, baggage and vehicle screening, and substantial CCTV monitoring and patrols.

Our Approach

As a Department of Transport approved contractor for aviation security, Dardan has provided a coordinated and comprehensive security solution for Bristow Helicopters since 1991. All of our highly skilled onsite officers are trained to Ground Security Officer Level 2 and in National X-Ray Competency Testing (NXCT). The core team is also backed up by a pool of equally trained operational support staff to provide additional cover if required.

We undertake regular reviews of existing and anticipated business levels to proactively forecast security provision, and to make sure the right officers are in the right place whenever they’re needed.

Our Impact

We’ve helped Bristow Helicopters maintain exceptional security standards and compliance as their business has grown over the last three decades.

  • Our officers are supported by the onsite contract manager and overseen directly by our board.
  • We’re proud to have nearly 30 years’ experience with Bristow Helicopters and an approach of continuous improvement and review.

Dardan is part of the onsite culture, which we complement with regular exercises to enhance our capability.