CMR Surgical

CMR Surgical is a British medical device company based in Cambridge. It produces a Robot-assisted surgery system called Versius. Built for precision, dexterity, and versatility, Versius has been specifically designed to meet the needs of patients, surgeons, and the surgical team. It supports minimal access surgery with enhanced accuracy and control for complex procedures.

The company’s headquarters are at Cambridge Science Park, with technology and research facilities at Evolution Business Park also in Cambridge. CMR Surgical also has a presence in Italy, Australia, New Zealand, Chile, and Brazil. Its clients include the Papworth Trust in Cambridge and Guy’s and St Thomas’ in London. In 2019, the company achieved unicorn status when it was valued at more than $1 billion.

The Challenge

With multiple sites around Cambridge and Ely, CMR Surgical needed a dedicated security provider to deliver a coordinated internal service round the clock. The business wanted a solution that would enable effective reporting and immediate response to any issues. They engaged Dardan to take on 24-hour guarding services, with an emphasis on nights when CMR Surgical’s premises are most vulnerable.

Our Approach

With night-time hours a particular point of concern for CMR Surgical, we proposed a coordinated security solution that involved our mobile patrol and response team. This meant we could provide the client with the services they needed but also shape the offering over time as new needs arose.

The solution included regular patrols, both inside and outside, by our highly trained officers; locking and unlocking sites and checking access points; a dedicated alarm response service; and the ability to facilitate ad-hoc and short-notice support when required. We also incorporated our advanced TrackTik patrol system, which offers operation oversight and control with real-time reporting.

Our Impact

With our team in place, CMR Surgical can focus on its important work knowing its property and technology are being protected at all hours of the day and night. They’ve got the benefit of our security patrol vehicles on-site, which act as an extra deterrent to intruders. We can address any ad-hoc changes or short-notice security needs right away. And if any issues do arise, our control room is there to provide 24/7 support and live updates.