Milton Hall

The picture-perfect Milton Hall is an 18th-century Grade II listed manor house, set in six acres of landscaped grounds in Milton, just north of Cambridge. Situated not far from the city centre and Cambridge University, and just two miles from Cambridge Science Park, it’s part of the North Cambridge high-tech cluster and a fantastic location for businesses.

Since 2013, this Georgian stately home has been providing spacious business accommodation, including office suites, meeting rooms, kitchen space, and breakout areas. It’s fully fitted out with useful tech and Ahrend office furniture.

The Challenge

With so much to offer, Milton Hall has understandably become a popular spot for a variety of businesses. Being a multi-tenanted site brings with it the challenge of varied finishing times – and no one business being able to take responsibility for security.

What Milton Hall needed was a proactive service provider to ensure the site was free of staff and clients at the end of each day and open it up without delay every morning. In 2021, they approached Dardan to take on the challenge.

Our Approach

We brought with us significant experience of securing shared accommodation sites. First, to fully understand Milton Hall’s unique needs, we paid several visits to the site. This meant we could assess the likely challenges and train the officer who would be responsible.

We then developed a personalised plan that included locking and unlocking multiple entrances across the site, ensuring tenants have left at the end of each day; a dedicated alarm response service; and the ability to facilitate ad-hoc and short-notice support when required. We also made use of our TrackTik patrol system, which gives us complete operational oversight to cover all bases – and gives the client access to our reports in real-time.

Our Impact

Our security solution gives Milton Hall peace of mind knowing its property and tenants are being cared for well into the night. On top of our officers’ physical presence, Dardan’s security patrol vehicles and signage act as a visual deterrent to any would-be intruders. Our control room offers 24/7 support and live updates, meaning we’re able to handle any ad-hoc and short-notice requests promptly and deliver the changes Milton Hall requires.